Park Plaza Cardiff | 20m Heated Pool & Spa

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Park Plaza Cardiff Hotel Restaurant photo

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Key details

About the Hotel

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

Close to Cardiff Castle

Great

8.4

8.5

/10

4.5

4.1

Loved by Park Plaza Cardiff Hotel guests

Amazing stay
Friendly staff
Good food variety
Clean rooms
Perfect location
Safe parking

"Spa is great, small but pleasant pool, bigger gym that it looks as on two floors."

Davis from United Kingdom

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"The hotel has a lovely swimming pool, nice and clean and easy to book a slot so wasnt busy."

Fiona M from United Kingdom

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"We had a full fry up (minus black pudding which I don't like anyway) and even had gluten free croissants which was a real treat."

Anonymous

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4-star city-center hotel with award-winning conference facilities

Amenities

Park Plaza Cardiff offers a range of amenities including a 20-meter heated stainless steel swimming pool, a spa bath, and steam room. Guests can also enjoy outdoor dining on the Laguna Terrace, enhancing their dining experience with fresh air. The Laguna Health Club & Spa provides various treatments of 50 minutes or more from an extensive spa menu.

Rooms

The hotel comprises 129 air-conditioned guest rooms, which include Superior, Executive, Junior Suites, and Suites. Each room provides views towards City Hall and the Civic Centre, especially in the tree-lined view rooms. Upgrades to Executive rooms and family-friendly Junior Suites are available for added comfort.

Location

Situated in Cardiff's city center, the hotel offers easy access to local attractions major venues and parks. The surrounding area features various dining, shopping, and entertainment options. Nearby car parks are available for convenience.

Wellness

The Laguna Spa provides an environment for relaxation, offering various spa treatments designed to rejuvenate. Guests can unwind in the heated swimming pool and enjoy the feature steam room. The spa experience is complemented by the calming atmosphere of the Laguna Health Club.

Business

Park Plaza Cardiff is recognized for its conference and event facilities, featuring 11 function rooms including the Plaza Suite which accommodates up to 160 theatre style. All meeting rooms are equipped with air conditioning and audiovisual technologies. The hotel also offers bespoke dining options for meetings and functions.

Highlights

Spa: Laguna Health Club & Spa

Pool: 20m heated swimming pool

Business: 11 conference and function rooms

Rooms: Superior Tree-Lined View rooms

Must-do experiences

Tour Cardiff Castle for stunning architecture and rich history.
Savor traditional Welsh cheese at the local market, Cardiff Central Market.
Walk along the Cardiff Bay Barrage for breathtaking waterfront views.
Visit St Fagans National Museum for a glimpse into Welsh heritage.
Indulge in a Welsh cake from a local bakery on Womanby Street.

Location: Perfect

9.2/10Review score

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsSocial hub

“The hotel bar had a great atmosphere and the restaurant was smart without being too much for a family.”

Bolton from United Kingdom

Safe HavenPeaceful retreat

“The hotel was very quiet with no obvious street noise.”

geoffrey100 from United States

Quiet Nights for Busy DaysCalming pool

“Spa facilities very good and pool impressive and often quiet.”

Anonymous

View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Superior Room Tree Lined View

2 persons

345 sq. feet

1 Double bed

Shower

Heating

room details

Executive Room

2 persons

420 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Room

2 persons

295 sq. feet

1 King-size bed

Shower

Heating

room details

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun loungers
Spa & wellness centre
Steam room
Massage
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Park Plaza Cardiff, Laguna Kitchen & Bar stands out with its heartwarming British cuisine, inviting ambiance, and a variety of meal offerings that capture the essence of local flavors. Whether starting the day with a wholesome breakfast or unwinding with a delightful dinner, guests can indulge in a truly authentic dining experience.

Laguna Kitchen & Bar

British

Ambiance

A welcoming and stylish environment featuring contemporary decor, ideal for casual dining and special meals alike.

Key Offerings

Start the day with a continental buffet of fresh pastries and wholesome items, and enjoy a Post-Match curry or a selection from the Brunch menu, perfect for eager sports fans. Additionally, guests can explore healthy lunch options while enjoying spa day treatments.

Reservation

Reservations recommended.

Breakfast: MON-FRI 07:00 - 10:00, SAT-SUN 07:30 - 10:30; Dinner: MON-THUR 17:30 - 21:30, FRI-SAT 17:30 - 22:00, SUN 12:00 - 21:00.

Park Plaza Cardiff Hotel Location

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

Map view

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

City landmarks

Landmark

Principality Stadium

3100 ft

Museum

National Museum Cardiff

4600 ft

Stadium

Motorpoint Arena Cardiff

2500 ft

Park

Bute Park

1.7 mi

Landmark

Cardiff Bay

1.5 mi

Mall

St David's Dewi Sant

2500 ft

Landmark

Wales National Ice Rink

3000 ft

Market

Cardiff Market

2100 ft

Church

The City Parish of St John the Baptist

2100 ft

Museum

Techniquest

1.5 mi

University

Cardiff University

2300 ft

Museum

Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle

2100 ft

Landmark

Royal Welsh College of Music and Drama

2100 ft

Landmark

BT Sport Cardiff Arms Park

2200 ft

Landmark

Tramshed Cardiff

3900 ft

Landmark

Castle Emporium

2400 ft

Public Building

Mansion House

3300 ft

Nearby

Cardiff Castle Grounds

Cardiff Castle

1800 ft

Church

St David's Metropolitan Cathedral

1400 ft

Shopping Area

Capitol Shopping Centre

1200 ft

Public Building

City Hall

1100 ft

Art object

Animal Wall

1900 ft

Museum

Museum of Cardiff

1700 ft

Gallery

Martin Tinney Gallery

1400 ft

Mall

Duke Street Arcade

1400 ft

Gallery

Kooywood Gallery

1800 ft

Mall

High Street Arcade

1800 ft

Shopping Area

Castle Quarter Arcade

1900 ft

11 St David's Way St David's - Dewi Sant

Statue of Sir Gareth Edwards

2000 ft

Avengers S.T.A.T.I.O.N. Cardiff

1900 ft

Restaurants

Laguna Kitchen & Bar

900 ft

Greyfriars Road Park Plaza Cardiff

Tiger Tiger

500 ft

Greyfriars Road The Friary

Giovanni's in Park Place

400 ft

7-8 Park Place

Henry's Cafe Bar

600 ft

Park Chambers Park Place Park Place

Revolucion De Cuba

700 ft

The Friary

Steinbeck & Shaw

400 ft

Greyfriars Road

Bellini's Italiano Park Place

600 ft

1 Park Place City Centre

Slug & Lettuce

600 ft

The Friary Centre

Grey

900 ft

Kingsway

Oddsocks Bar & Kitchen

700 ft

1 Park Place

The Metropole Lounge

800 ft

Kingsway Hilton Cardiff

Explore Cardiff

Principality Stadium

12 minutes' walk

An iconic venue renowned for hosting major sporting events and concerts, with tours available on non-event days.

National Museum Cardiff

18 minutes' walk

A comprehensive museum featuring art, natural history, and more, with free admission on certain days.

Cardiff Castle

7 minutes' walk

A medieval castle at the heart of the city, showcasing rich history and stunning architecture; guided tours available.

Bute Park

35 minutes' walk

A vast park adjacent to the castle with beautiful gardens and walking paths; ideal for a leisurely stroll or picnic.

Cardiff Bay Water Activities

25 minutes' walk

Thrilling water sports like jet skiing and paddleboarding available; rental services right by the waterfront.

Yoga Classes at Buddha Lounge

15 minutes' walk

Relaxing yoga sessions in a peaceful setting; classes for all levels, with mats provided, located nearby.

Laguna Kitchen & Bar

4 minutes' walk

Contemporary dining with a focus on local ingredients; popular dishes include grilled meats and fresh seafood.

Tiger Tiger

2 minutes' walk

A lively bar and restaurant serving global cuisine; known for its vibrant atmosphere and signature cocktails.

Giovanni's in Park Place

2 minutes' walk

Charming Italian eatery famous for its homemade pasta and seafood dishes; a cozy ambiance perfect for couples.

Motorpoint Arena Cardiff

10 minutes' walk

Major events venue hosting concerts and sports; lots of exciting shows and family-friendly events year-round.

Tramshed Cardiff

15 minutes' walk

A vibrant music venue with a range of performances, from live bands to comedy shows, catering to all ages.

Getting around

City Centre

Cardiff5 min · 1400 ft

Airports

Cardiff (CWL)41 min · 17.0 mi

Bristol (BRS)113 min · 46.6 mi

Train

Cardiff Queen Street Railway Station6 min · 1700 ft

Cathays Train Station9 min · 2300 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP17.95 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish

Year renovated:

2007

Number of floors:

Number of rooms:

118

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Park Plaza Cardiff is frequently praised for its spacious rooms, some featuring comfortable beds and large wardrobes. Its central location, near Cardiff Castle, Bute Park, the New Theater, and the main shopping street, is a definite plus for many, while the superior rooms are considered good value. While some guests have noted the windows only open a crack, the hotel offers amenities like a pool, spa area, and a gym with varied equipment, and also provides a relaxing bar with an outdoor terrace.

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Review score

Based on 2237 verified reviews

8.0/10

Great

79%

Recommend

Location

9.2/10

Staff

9.0/10

Paid Wi-Fi

6.2/10

Value for money

8.2/10

Pros

Convenient location

Clean pool

Spacious rooms

Comfortable bed

Excellent service

Cons

Non-working hot tub

based on 2930 reviews

4.5/5

Ethan from United States

Single

Superior Room

3 nights in November 2025

Reviewed: February 15, 2026

9/10

Solid stay

fresh pastryhotel collection

The breakfast was great. I especially enjoyed the selection of pastries (they were freshly baked). I found it easy to collect my left-behind items from lost hotel the next day.

0 Helpful

Jackson from United Kingdom

Family with children

Superior Room

3 nights in November 2025

Reviewed: January 26, 2026

9.0/10

splendid stay

large buffetcomfortable bedgood showerrelaxed atmosphere

The breakfast impressed me. It had a large buffet with many choices. the junior suite was spacious and had a comfortable bed. i found the shower to be good with strong water pressure. the atmosphere throughout the hotel felt relaxed.

the hotel carpets looked a little dirty. it would be good if they were cleaned more often.

Facilities

8/10

The gym provides adequate equipment for a good workout. I noticed three treadmills and two stationary bikes. the pool area includes twenty loungers and a shaded section. This allows guests to relax comfortably. the steam room was fully functional.

Location

9/10

the hotel location is quite central with easy access to nearby attractions. several restaurants and shops are within a short walking distance. the castle IS easily accessible from the hotel.

Service

9/10

the reception staff was always happy to help with directions and information. the bar staff provided friendly service, even when they are quite busy. all staff interactions.

Dining

10/10

the breakfast buffet included both continental and english options. i could choose from a wide selection of cereals, pastries, and fruits. the breakfast service allowed me to start the day off right.

0 Helpful

hannah from united kingdom

Family with children

superior room

4 nights in November 2025

Reviewed: January 10, 2026

7/10

friendly staffwell kept hotelspacious roombroken airconunclean hallwaysold hotel

the staff were so friendly and helpful in every area of the hotel i really liked that. the hotel was immaculate and really well maintained throughout my stay. the rooms were also spacious and very comfortable i found.

the aircon in my room would not work and it became too warm for me. the hallways and rooms did not seem very clean to me. the hotel generally seemed quite old overall i thought.

0 Helpful

Hudson from Canada

Single

Superior Room

3 nights in November 2025

Reviewed: January 07, 2026

9/10

consistent service and amenities

spa facilitiescomfortable bedhelpful staffunappealing carpark

i found the spa facilities provided a nice extra touch to my stay, including access to the pool area. the pool area had a very nice layout, including a hot tub. i slept very well due TO the comfortable bed and duvet. the staff were all very helpful and kind.

my room overlooked a carpark , and that was not very appealing. the room itself was okay, but it did not feel really good for the price i paid.

Service

9/10

the staff were consistently friendly and helpful throughout my stay, providing assistance with various requests. they were kind enough TO offer extra teas and coffee for my room, ensuring i had everything i needed. this level of attentiveness was appreciated.

0 Helpful

Scarlett from United Kingdom

Business traveller

Superior Room

3 nights in October 2025

Reviewed: December 29, 2025

9.0/10

consistent quality, great amenities

complimentary waterclean roomcentral locationnice pool

The room had complimentary water and biscuits. This was a nice touch. i was very happy with the cleanliness of the room. the location was great as it was very close to both the school of music and the shopping areas. i found the pool area to be particularly nice.

the entrance and foyer felt a little uninviting, and the lounge could benefit from a cozier atmosphere.

Rooms

9/10

The room was spacious and well kept, it had a large bed and fresh linens, and i appreciated the attention to detail. The decor was simple but elegant.

Dining

8/10

sunday lunch at the hotel was delicious, the fish and chips were especially good. the dining room was lovely, and the staff were super accommodating to families with children. it was AMAZING!!!

Location

9/10

The hotel is close to shops and public transportation. the central location provides access to multiple attractions and services. I was able to walk everywhere.

Facilities

9/10

The swimming pool is a great amenity, especially the outdoor deck area. the laguna spa offers a variety of treatments. I found the facilities clean and well kept. i really enjoyed it.

Service

10/10

the staff were helpful and professional, and they gave a warm welcome on arrival. aya was particularly helpful with check-in and accommodated my accessibility needs. she was very kind.

0 Helpful

Theodore from United States

Single

Superior Room

3 nights in November 2025

Reviewed: December 25, 2025

9/10

excellent experience!

gym equipmentspa area

the gym had every piece of equipment i could need, it was fantastic. the pool was nice and the spa area added a lot, i spent a lot of time there.

0 Helpful

Lloyd from United Kingdom

Single

Superior Room

3 nights in November 2025

Reviewed: November 30, 2025

8.5/10

convenient and comfortable

spacious roomcomfortable bedgreat ambiencefriendly staff

I found the room spacious. the bed was quite comfortable and a good size. the bar area had a nice ambience at night with a great choice of cocktails. reception staff were friendly and cute. It made the check-in process smooth.

I found the entrance and foyer were a little uninviting. It could be made cozier in the lounge, i think.

Facilities

9/10

the hotel has a gym, and it is accessible. a swimming pool is available , and there are also sauna and steam room facilities to enjoy. all of these amenities added value to my stay.

Dining

8/10

Breakfast and dinner were lovely experiences. the hotel is close to the city center. This is convenient for additional dining options. the staff are kind and attentive. They are available at all times if needed, i noticed.

0 Helpful

Questions of the users

About Park Plaza Cardiff

Is there a parking facility available at the Park Plaza Cardiff?

10 January 2024

While there is no dedicated parking at the hotel, there is an NCP car park located directly opposite. Guests can enjoy a 25% discount by validating their ticket at the hotel reception.

Are the pool and spa amenities operational for hotel guests?

15 February 2024

Yes, the pool and spa facilities are currently open for hotel guests. However, it's required to book a time slot in advance.

Can guests use the health club and pool when staying overnight?

22 March 2024

Absolutely. Overnight guests have complimentary access to the gym, pool, steam room, and spa bath as part of their stay.

Is it possible to celebrate a birthday at Park Plaza Cardiff?

03 April 2024

Yes, a special birthday celebration package is available. It includes a birthday cake, a balloon, and a card for £15. This can enhance the celebration for a loved one during your stay.

What is the check-out time at Park Plaza Cardiff?

27 May 2024

Check-out is scheduled for 12:00 midday. This allows ample time to prepare for departure.

Are early check-in options available for hotel guests?

14 June 2024

While early check-in cannot be guaranteed, guests are welcome to use the spa facilities before their room is ready. If the room is prepared ahead of schedule, early check-in can be accommodated.

What time does the pool operate for guests?

05 July 2024

The pool is open from 7:00 AM to 9:00 PM from Monday to Saturday, and from 8:00 AM to 8:00 PM on Sundays.

Is there a mini fridge in the guest rooms, and what amenities does the gym provide?

18 August 2024

All rooms feature a mini cooler stocked with complimentary water. The gym offers a wide range of equipment, including spin bikes, ensuring a comprehensive fitness experience.

How much is breakfast for guests staying at the hotel?

25 September 2024

Breakfast is available for £12.95, and it can be settled during the check-in process.

Does the hotel organize special events for anniversaries or other celebrations?

30 October 2024

Yes, special packages for various occasions such as anniversaries or weddings can be arranged, tailored to meet guests' preferences and needs.